Vocational Placement Kit-SITSS00035 Customer Service Management Skill Set SIR Core units CHCCCS016 Respond to

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS005 Conduct individual assessments CHCCCS009 Facilitate responsible behaviour CHCCCS019 Recognise and respond to crisis situations CHCCCS017 Provide loss and grief support CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support If you require RPL Kits with comprehensive benchmarking

communicate and search securely on the internet Group B ICTICT203 Operate application software packages Group B If you require RPL Kits with comprehensive benchmarking

Core units AHCIRG435 Determine hydraulic parameters for an irrigation system AHCIRG436 Implement an irrigation-related environmental protection program AHCIRG437 Schedule irrigations AHCIRG438 Select and manage pumping systems for irrigation AHCIRG439 Interpret and apply irrigation designs AHCIRG442 Supervise irrigation system installation AHCIRG443 Supervise irrigation system maintenance AHCWHS401 Maintain work health and safety processes Elective units AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCDRG403 Coordinate and supervise installation of an irrigation drainage system AHCDRG404 Monitor and control irrigation drainage systems If you require RPL Kits with comprehensive benchmarking

containing:

Core units BSBHRM521 Facilitate performance development processes BSBHRM522 Manage employee and industrial relations BSBHRM523 Coordinate the learning and development of teams and individuals BSBHRM524 Coordinate workforce plan implementation BSBHRM527 Coordinate human resource functions and processes BSBOPS504 Manage business risk BSBWHS411 Implement and monitor WHS policies

Vocational Placement Kit-SITSS00035 Customer Service Management Skill Set SIR Core units CHCCCS016 Respond toA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.