Unit Knowledge Guide-SITXCRI003 Respond to a customer in crisis Diploma Units of competency CHCCCS023 Support

Units of competency CHCCCS023 Support independence and wellbeing CHCCCS001 Address the needs of people with chronic disease If you require RPL Kits with comprehensive benchmarking

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT611 Develop ICT strategic business plans ICTSAD604 Manage and communicate ICT solutions ICTSAD608 Perform ICT-focused enterprise analysis ICTSAD611 Manage assessment and validation of ICT solutions ICTNWK603 Plan

Core units AHCAGB519 Plan and monitor production processes AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance Elective units AHCAGB608 Manage financial resources AHCBIO401 Plan and implement a biosecurity program AHCBUS511 Manage enterprise staff requirements AHCMOM501 Manage machinery and equipment AHCMOM502 Implement a machinery management system AHCWHS502 Manage work health and safety processes BSBOPS504 Manage business risk If you require RPL Kits with comprehensive benchmarking

operate and maintain basic static machines MSFFM2011 Apply manufactured board conversion techniques CUAACD302 Produce computer-aided drawings MSMOPS363 Organise on-site work MSMPER200 Work in accordance with an issued permit MSFFF2006 Apply surface coatings by spray gun MSFFM2012 Set up

Assessments are mapped to the Australian Core Skills Framework (ACSF) at levels suitable for postgraduate vocational learners (typically Level 4-5)

Unit Knowledge Guide-SITXCRI003 Respond to a customer in crisis Diploma Units of competency CHCCCS023 SupportOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner